Exchanges / Return Policies
If for any reason you are not completely satisfied with your purchase due to the manufacturing quality of your product, we will then accept an exchange for store credit of equal value after and only after careful inspection of the item has been administered. Any product returned must be done so before 14 days after receiving. For hygiene reasons, some items are non-returnable, if this is applicable it will be stated on the product page.
Any merchandise returned must be received back in its original condition - this means it must be unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags attached. We aim to process all exchanges within 10-14 working days of delivery to us.
Unfortunately, NVS Fashion will not accept any returns of any kind at this time due to sanitary reasons.
To get started on an exchange, please send us an e-mail with your order number attached and we will get back to you within 5-7 business days.
nvsfashiononline@gmail.com